Questions, answered

We accept all major credit cards (Visa, Mastercard, American Express, Discover), plus Shop Pay, PayPal, Apple Pay and Google Pay, all through our secure checkout.

If you were charged, an order was placed in our system. You should have received an order confirmation email. Check your spam folder, or contact us at support@shopcavae.com with your full name and charge amount so we can locate your order.

Enter one code at checkout on a one-time purchase. Codes do not apply to subscriptions. On eligible one-time orders, a code can combine with the automatic 3-tin or 6-tin bundle savings. If you forgot to enter a code, contact support and we will review the order.

Ships in 1–2 business days (usually the next business day). You will receive a tracking email when your order ships. Free shipping on all orders.

After processing, delivery typically takes 3 to 5 business days, depending on your location. Delivery times are estimates.

Shipping confirmations are sent to the email address provided at checkout. Check your spam folder. If you still can't find it, contact us at support@shopcavae.com with your order number.

First, check around your delivery area (front door, back door, mailbox, mailroom, with neighbors, with household members). If you still can't locate it, contact us at support@shopcavae.com and we'll help resolve this.

Sometimes USPS tracking experiences delays or doesn't update in real-time. If your tracking hasn't moved in over a week, contact us at support@shopcavae.com with your order number and we'll look into it.

If your order hasn't shipped yet, contact us immediately at support@shopcavae.com with your order number and correct address. Once shipped, we cannot redirect packages.

Contact us at support@shopcavae.com with your order number and tracking information. We'll work with you to resolve this.

Choose 1 tin every 30 days, 3 tins every 90 days, or 6 tins every 180 days. Your payment method is charged before each shipment. You can skip, pause, or cancel anytime from your subscription account. Free shipping on all orders, including renewals.

Yes. You can skip, pause, or cancel your subscription at any time through your subscription account or by contacting support@shopcavae.com. To avoid the next charge, make changes at least 24 hours before your billing date.

Log into our subscription portal on the website to pause or skip shipments. Or email support@shopcavae.com and we'll take care of it for you.

Contact support@shopcavae.com to cancel future renewals. The 60-day money-back guarantee also applies to your current order if it is not right for you.

Your next billing date depends on whether you chose a 30, 90, or 180 day plan. Check your subscription account for the date or contact support@shopcavae.com.

Use your subscription account or contact support@shopcavae.com to ask about changing between the available 30, 90, and 180 day plans.

CAVAÉ Melt is an iron and folate strip that dissolves on your tongue. Check the current product label for the amounts and full ingredient list.

Place a strip on your tongue and let it dissolve. You do not need water. Follow the directions on the current product label.

CAVAÉ Melt is designed for adults. If you have low iron or low ferritin, ask your healthcare provider whether iron supplementation and this dose are right for you.

Place one strip on your tongue and allow it to fully dissolve (usually 1-2 minutes). You don't need food or water. You can take it anytime during the day, though some people prefer taking it at the same time daily to build a routine.

Men should ask their healthcare provider whether they need iron supplementation and what dose is appropriate.

CAVAÉ Melt is designed for adults. Ask a healthcare provider before giving an iron supplement to someone under 18.

Pregnant or nursing mothers should consult their OB/GYN or midwife before using Cavae Melt. While iron and folate are essential during pregnancy, your doctor should review our dosage and ingredients to ensure it's appropriate for you and your baby.

The strip dissolves on your tongue, with no pill or water needed. If you have IBS or another digestive condition, ask your healthcare provider whether this iron supplement is suitable for you. Our 60-day money-back guarantee applies if it is not right for you.

Active Ingredients: Iron (as Ferric Saccharate) 19mg, Folate (from Folic Acid) 400 mcg DFE / 240 mcg Folic Acid. Other Ingredients: Pullulan, Cellulose, Lecithin, Raspberry Flavor, Monk Fruit Extract, Citric Acid, Medium-Chain Triglycerides, Xanthan Gum, Steviol Glycosides.

Check the current product label for the folate form. For individual advice about an MTHFR variant and folate supplements, speak with your healthcare provider.

CAVAÉ Melt contains iron as ferric saccharate, a non-heme iron ingredient. Check the current product label for the full ingredient list.

The ingredient list is on the product page. If avoiding animal-derived ingredients is essential for you, contact support@shopcavae.com before ordering so we can verify the current lot.

The current ingredient list is on the product page. If you need to avoid a specific allergen or need certification documentation, email support@shopcavae.com before ordering so we can check the current product documentation with you.

No! We use natural sweeteners: Monk Fruit Extract and Steviol Glycosides (derived from stevia). We do not use aspartame or any artificial sweeteners.

For current testing or Certificate of Analysis documentation, email support@shopcavae.com with the product and lot number.

If you notice staining, contact support@shopcavae.com. If discoloration persists, ask your dentist.

These symptoms are not normal and may indicate a reaction to the product or ingredients. Stop taking immediately and consult your healthcare provider. Contact us at support@shopcavae.com for a full refund.

No. FDA does not approve dietary supplements for safety and effectiveness before they are sold. For available documentation about a current product lot, contact support@shopcavae.com.

Every CAVAÉ strip order, including subscription renewals, has a 60-day money-back guarantee from that order's date. If you are not satisfied for any reason, email support@shopcavae.com within 60 days. No blood tests are required. Our team will confirm next steps, including whether anything needs to be sent back. Approved refunds are issued to your original payment method within 7 to 10 business days.

Contact support@shopcavae.com first. We will review the order and explain the available resolution under our refund policy. Filing a bank dispute may delay direct resolution.