Consumer Health Data Privacy Policy
Last updated: October 10, 2026
This policy covers the health information you choose to share with CAVAÉ through the iron check quiz at shopcavae.com/pages/quiz. Our general privacy policy covers everything else.
What we collect and why
We only collect it if you tap "Email me my results" at the end of the quiz. If you skip that step, your answers stay in your browser tab and we don't receive them.
When you tap it, we collect:
- Your email address.
- Your quiz results, which include health details drawn from your answers: symptoms and how you've been feeling, period and pregnancy details (such as heavy periods, periods that have stopped, being pregnant or breastfeeding, or a recent baby), your ferritin test history, iron pills or infusions you've tried and how they went, blood donation, and diet.
- The result and plan we showed you, which are based on those answers.
We use this to:
- Email you your results and your plan.
- Send you emails about Melt, which you agreed to when you tapped the button. You can unsubscribe from any email.
Where it comes from
Only from you, through the answers you give in the quiz and the email address you type.
Who we share it with
We don't sell your consumer health data, and we don't share it with any third party or affiliate. We don't send it to advertising platforms.
Our email provider, Klaviyo, stores it and sends our emails for us. It acts as our processor, on our instructions, only to provide this service.
Your rights and how to use them
You can ask us to:
- Confirm whether we collect or share your consumer health data, and give you a copy of it, along with a list of any third parties and affiliates we've shared it with and how to contact them.
- Delete your consumer health data. We'll delete it from our records and tell our email provider to delete it too.
- Stop collecting and sharing it (withdraw your consent).
To make a request, email support@shopcavae.com from the email address you used in the quiz, with "Health data request" in the subject. We may ask for a little more information to confirm it's you. You don't need an account.
We'll answer within 45 days. If we need more time, we'll tell you why within those 45 days and finish within 45 more. Requests are free, up to twice a year.
If we say no
You can appeal. Reply to our answer, or email support@shopcavae.com with "Health data appeal" in the subject. We'll tell you in writing what we did and why within 45 days of your appeal. If we deny your appeal, you can file a complaint with the Washington State Attorney General at atg.wa.gov/file-complaint.